Re: Startup Error "The application provided invalid parameter data" Can't play.

Unfortunately, shutting down other programs didn't help. The full error is:

DirectX function

"m_output->FindClosestMatchingMode(&matchMode,&m_outputMode, m_renderer-> getDxgiDevice()" failed with

DXGI_ERROR_INVALID_CALL ("The application provided invalid

parameter data; this must be debugged and fixed before the

application is released,") GPU: "AMD Radeon (TM) R9 380

Series", Driver: 20.1.3

(19.50.15.01-200117a1-351300C-RadeonSoftwareAdrenalin2020)

Can anyone give me a hint? Some kind of conflict between the card/driver and the software...but I need some help.

@Zodnollij 

• Check that you are running the game at the native resolution of your display
• Check if not running any other software that may have an overlay helps; Discord overlay, other streaming software etc.

If those steps do not help, running the below AMD Cleanup Utility and then reinstalling your video drivers may help:

https://www.amd.com/en/support/kb/faq/gpu-601

Do post your results, thanks.

Thanks for your help Barry, unfortunately, I'm still bricked. I get the error as soon as I load up the game. I have run the cleanup utility and re-installed drivers. I don't have this issue with any other game. There seems to be a conflict between my card and Madden 2020. If I run the game with no drivers installed (ie video card not recognized) I can actually get to the splash screen and beyond. Unfortunately, it runs so bad at that point that it's seemingly impossible to even get to the menu screen.

I can't change the resolution in game because I can't get that far. Any other ideas? This sucks...

@Zodnollij 

Can you please post your Dxdiag report here, we may be able to spot something amiss, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

DxDiag is attached. Thanks for looking at it.

Bump? Little Help?

@Zodnollij 

Sorry, I missed your previous post.

A couple of things from your Dxdiag:

• There may be important Windows Updates available for you, check for and install any available updates.
• Your CPU is somewhat below spec in terms of general performance, you can compare your CPU and the minspec using the links below.

https://www.cpubenchmark.net/cpu.php?cpu=Intel+Core+i5-750+%40+2.67GHz&id=772

https://www.cpubenchmark.net/cpu.php?cpu=intel+core+i3-4350+%40+3.60ghz&id=2283