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Anonymous's avatar
Anonymous
9 years ago

Re: Mass Effect 2 - Shadow Broker DLC Crash

Hi i understand i am late to the party but i am leaving this here for future generations... I have found a solution for the multiple crashes this dlc has... the crashes I experienced were the car/taxi chase crash (black screen with music only) and the leaving the shadow broker lair crash (program crash)....  playing ME2 through Origin

For the car crash I got through it by playing the dlc in "window" mode... I also chose "no" for all the video options yes is the default... and I selected the lowest screen resolution... ended up playing this dlc using a small window.... all these options can be found in the "options" under the graphics tag

** for the car crash I chose zaeed and miranda the first 2 crashes... I went with totally different characters tali and jack for the successful run through... worth trying different characters...

Leaving the lair walking up to the door and selecting the leave to normandy I was given a windows " program has stopped " error message and was forced to end this processe then alt+con+del and close the game... this is after saving the game after getting through the car crash... I found that i even with the graphics alterations it still crashed at the end.... to pass this go to liara and when she asks about visiting the normandy select the top option to come with me now she will say ok ... youll jump to a loading screen where shep and liara are in the capt room...  so no need to go to the door and leave that way...

I have stayed away from the shadow broker lair since completing the dlc and cannot say anything when it comes to revisiting and leaving again..

before all these fixes i went into the default engine and disabled anything vsync and motion blur ( i think there were only 1 or 2)

path way (mine) D:>Origin>MassEffect2>BioGame>Config>defaultengine

to change the parameters Example : vsync=True  (fix just delete True replace by typing false) vsync=false .... its easy

not sure if this was a factor or not but i read about it and tried it in my desperation but still was unsuccessful I had to follow my steps above to get through and yet to go back and replace what I altered in the defaultengine I see no difference in gameplay or look...

after completing the dlc I returned the game back to graphic defaults and alls good!.... hope this helps some human out there... dont see how this is possible with the computer specs I have but for what its worth you are not alone with the frustrations regarding this dlc

dont forget to save!

23 Replies

  • Sylum3's avatar
    Sylum3
    9 years ago

    just set game to windowed fulscreeen in settings.

    works on my windows 10 pc

  • beatfux's avatar
    beatfux
    9 years ago

    steam player here, win7. i completed the dlc, liara is the new shadow broker. was able to leave without any issue. then came back to liara after a while but this time when i try to leave to the normandy it crashes. every_single_time. when i talk to liara, she just says thanks for stopping by, so no interactions here.

    i tried opening the game as admin, changing gfx settings, repaired the game files, reverted changes in the coalesced.ini (only related to mouse), reverted to the unmodified gamesettings.ini, started the game without connecting to cerberus, ran around and accessed every display on the ship, nothing helped.

    any ideas?

    i can play the collector ship mission again, but it looks like i'll just never be able to visit liara again (which will break my shep-heart) ☹️


    SURPRISE UPDATE: fixed with -nomoviestartup switch! phew..

  • Anonymous's avatar
    Anonymous
    7 years ago

    Thanks for your time, but your solution did not work for me. Neither did any other proposed solutions for that matter.

    - made a shortcut of the original MassEffect2.exe from Binaries to the Desktop and added -nomoviestartup to the end of it's 'target' field, with the space and without any quotes.

    - changed the program to run compatibility settings to Windows 7

    - Disabled all Graphics Options, selected 800 x 600 and changed it to "window"

    - Chose Tali and Jack as crew mates

    - Set all "vsync" options in that configuration file you mentioned to "vsync=False" and saved the file

    - run the shortcut as administrator

    I did all of these, and yet none worked. Still the cut scene at the car chase, goes black and there's only audio, nothing works.

    :-( 

    :-(

    What should I do?

  • Anonymous's avatar
    Anonymous
    7 years ago

    Hi, 

    I just managed to fix it. When it worked, i had done this:

    - set all my graphics to minimum

    - made sure my system was using my dedicated graphics card for the game

    - updated all possible drivers

    - patched the game to 1.02

    - removed the command argument -nomoviestartup from the shortcut. I figured, what the hell, sounds like it could be messing something up as well, let's switch to default.

    And it finally did it. I'm not quite sure which of these did it (for all i know, just by having removed the -nomoviestartup thing i made it work. I tried playing straight after patching but still no good.)

    ...You know, it's been such a long time since I played the game now, I'm not even sure what i was supposed to do. I'll have to do a quick read up, i guess haha.

    Good luck!

  • Stan7th's avatar
    Stan7th
    7 years ago

    removing the -nomoviestartup fixed the black screen freeze during the car chase for me. Its funny because i had to turn it on to even make it that point and then it turned out to be the cause of for this particular issue.

    i hate everything to do with illium right now. its a constant battle of trying different configurations just to get past one bug only to run face first into another.

    Thanks to everyone who has posted there solutions thus far.

  • OH. MY. GOD. THANK YOU!! I have been banging my head on a freaking ROCK for the last few hours on this!

    ----------------SPOILER ALERT BELOW---------------

    So, a couple of points:

    1) If you DO NOT see the bomb explosion in the beginning of the Shadow Broker DLC after going with Vasir to the hotel, RESTART your mission. I don't know if picking different squad members helped or not, but if you do not see that explosion, you'll get to the Liara/Vasir shootout and Liara will just be standing there with her pistol drawn and you can't interact with her or anything else. This is where I restarted and realised I didn't see the hotel explosion in the beginning.

    2) The "screen going black" car chase - I removed the "-nomoviestartup" option and that fixed it! I did notice that the cutscene seemed to be a different resolution than the one that I was playing at, so maybe a factor?

    TODO: Curious if the outfits the team members wear matters; I outfitted them all with the DLC custom packs. If I could do it all over (Which I distinctly DO NOT want to do, maybe I'd try with their default skins. 

    THANK YOU again for this!

  • mrmike_49's avatar
    mrmike_49
    Seasoned Novice
    6 years ago
    @Pouya_Blue_Flame I re-installed on a regular hdd (was on a fast SSD), ran win 7 as admin, windowed, -nomoviestartup, and got by it
  • Hello, I went thru all manuals, have tried everything, but I do not have ME2game.exe file in Binaries so impossible to solve it via mentioned manuals.

    May I ask you to pass car race please for me, save game and send me the save back?

    I am desperate :-(

  • oldMEgamer's avatar
    oldMEgamer
    6 years ago

    I was crashing near the end of the car chase using all suggestions here with -nomoviestartup, shortcuts, etc.

    I went back and launched from the Origin app, and it worked.

  • go in this directory:

    Mass Effect 2 \ BioGame \ DLC \ DLC_EXP_Part01 \ Movies

    and move the file named "EXP_Part01_CarCrashBink.bik" into the movie folder of the game right here:

    Mass Effect 2 \ BioGame \ Movies

  • AriCerrus's avatar
    AriCerrus
    5 years ago
    @AetherArchon Thank you so much, i spent all day trying to figure out with the other solution but only this worked for me
  • The crash only happens if you watched Shadow Broker video recording in the room with Feron.
    So i fixed this issie by doing this
    1)Do everything possible in Shadow Broker room, walk towards the exit, make a quick and separate save files

    2)Turn video setting to full screen. 

    3)Restart the game
    4)Load quick save - you should be standing in front of the exit door still
    5)Change video setting to Windowed (borderless window doesnt work)
    6)Try exiting to the Normandy. 

    If doesnt help - try again. It works for me 3 times out of 5. 

  • I don't remember any problems when I played this the first time round, however, what a nightmare this time!

    MY FIX was based on all of the data presented from all of these entries - thanks everyone! :-)

    My System

    • I7-10700k
    • 32GB
    • Sabrent M2 PCIe 2TB SSD
    • Nvidia RTX2070
    • 2 x Samsung 4K UHD screens running 3840 x 2160
    • Origin
    • W10

    My Fixes for Shadow Broker DLC.

    • Door under Liara's office
      • Open the masseffect config.exe file & set the graphics to:
        • borderless window
        • 1920 x 1080 resolution
        • I left everything else on full
        • Save the settings
      • Create the desktop shortcut using the file "C:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries\ME2Game.exe" & use the -nomoviestartup option
      • Load the game
      • Goto the door
      • WALK through the door & STOP when the advert is triggered
      • Once the advert has finished continue to WALK down the corridor slowly
      • Save immediately that the next door opens
      • Re-set your graphics to their normal values (which for me is 3840 x 2160) & continue play

    This worked for me although I had also disabled 'Autosave' from a previous attempt & had not re-enabled it.

    • Hover Car Chase
      • Open the masseffect config.exe file & set the graphics to:
        • borderless window
        • 1920 x 1080 resolution
        • I left everything else on full
        • Save the settings
      • Start the game using the file "C:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries\MassEffect2.exe" DO NOT USE the -nomoviestartup option
      • Play the chase through to the end
      • Save the game once you have landed on the balcony
      • Re-set your graphics to their normal values

    At this point the game played right through to the shadow Broker's Lair for me & I was able to return to the Normandy properly.

    I hope this helps.  Good Luck!

  • TimbreWulf666's avatar
    TimbreWulf666
    5 years ago
    @YoyoVonHonkyTonk Hover Car Chase
    Open the masseffect config.exe file & set the graphics to:
    borderless window
    1920 x 1080 resolution
    I left everything else on full
    Save the settings
    Start the game using the file "C:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries\MassEffect2.exe" DO NOT USE the -nomoviestartup option
    Play the chase through to the end
    Save the game once you have landed on the balcony
    Re-set your graphics to their normal values
  • hi i have found a solution just cut everything from dlc and move it to the main movie file out of dlc and then just say skip on some of the files cos there is already that file there

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