Community ManagerHaving to physically unplug and reconnect the power indicates this may be an overheating issue.
Take the panels off the console, remove the fan and clean all vents, fan and heatsinks, preferably with a can of compressed air (held vertically).
I was ready to replace my PS5 at one point until I REALLY cleaned it and it has not crashed like this since.
Do a deep clean every couple of months also.
Thanks.
I clean them every two weeks and it has only happened with NFS UNBOUND. I can play mw2 all day long no problems and other games I have downloaded. It’s happened a total of three times just with NFS unbound.
I know it’s not both my consoles overheating. It hasn’t happned in awhile so I think it might be fixed maybe. Even on Reddit multiple people were having this issue with the game shutting down the console and then deleting their saved data.
It’s not his console overheating, this has happened to me twice already. I’ve also lost progress each time it’s happened, I’m afraid to boot up the game anymore. Please fix this.
How can yo be blaming the community of having dirty consoles until this point where clearly it's something affecting multiple people and just on this exact game
Game turns off your console completely not just the game crashing but the game turning off your console by itself forcing yo to unplug your console or it wont turn on again ,it is not the console being dirty and overheating since this is the only game it's happening on
