Forum Discussion
15 Replies
EA_AljoCommunity Manager
Is your hard drive full by chance? Also, have you tried recording clips under a different gamertag?
- @EA_Aljo No my hard drive is not full, it still has 240+ GB free, and I only have and use one gamertag. Listen, I appreciate your help, but it is not my system, and what would gamertag have to do with anything?
- EA_Aljo
What's odd is that there are so few reports of this. It's possible it's a very rare issue with the game so I'll keep an eye out for other reports of it. Normally, when there's an issue with the game, we get a high amount of reports of it. I'll pass these details on to the team and let you know if I have any news on it.
- @EA_Aljo I appreciate that, but it doesn't help me now. So I just can't record anything that happens from here on out... Doesn't help with losing all the points and games either.
- EA_Aljo
I understand, but unfortunately, we can't help with the missing points. In the meantime, I'd advise against recording clips.
There may be a connection, because I have been recording clips as well, I don't know if that is the direct cause of the crashes or not, but I should play some games without recording to see if that could be a possible be a fix.
To the best of my knowledge it hasn't crashed directly, but for now I will continue without recordinng and see how that goes.
- @EA_Aljo Just a thought, but try it with the team Jokerit home jerseys.
- EA_Aljo
Did you switch to those jerseys and then this started happening? If so, can you remove it and see if it still happens?
- @EA_Aljo I was wearing those jerseys for a bit and it was around the same time, but I do y remember if they correlate the exact same time. I have switched them out already, but it was a change that I made around the same time. I'm just saying it could be related somehow.
- EA_Aljo
Can you try recording a clip again and see if you crash?
- @EA_Aljo Yea, just tried it during a squad battles and lasted about 35 seconds before it quit and again XBox screen. Played 8 SB yesterday, 7 Champs and no issues, but as soon I go to record...
- EA_Aljo
Thanks for the update. At this point, I don't know what else to suggest other than not to record clips. I'll keep an eye out for other reports of this as well.
