Incorrect rank/rewards
Product: Apex Legends
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your gamertag/PSN ID/EA Account name? wlzhv
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. I wasn't playing with anyone
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Checking out my ranked stats since i wanted to see something out then i saw that i was #0 pred so i thought it shouldve been a bug. I was already reset to plat3 and on the stats it said i was supposed to be reset to plat2 since i was masters the split before this new split. So after i saw i was #0 pred and i was in plat3 supposed to be in plat2 i restarted my game but when i did that my stats was working it said i was masters and it also said that i currently was plat2 but then when i open the ranked tab and was in the lobby it said i was gold4 so i played a game to see if it was a visual bug it wasn't so now im gold4 and im supposed to be plat2.
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? I dont know like 5 games maybe
When did this happen? (dd.mm.yy hh:mm) 4 april 2023
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When i was checking out my ranked stats since i wanted to see something out, then i saw that i was #0 pred so i thought it shouldve been a bug. I was already reset to plat3 and on the stats it said i was supposed to be reset to plat2 since i was masters the split before this new split. So after i saw i was #0 pred and i was in plat3 supposed to be in plat2 i restarted my game but when i did that my stats was working it said i was masters and it also said that i currently was plat2 but then when i open the ranked tab and was in the lobby it said i was gold4 so i played a game to see if it was a visual bug it wasn't so now im gold4 and im supposed to be plat2.
What should be happening instead? i should be demoted to plat 2 not gold 4
Steps: How can we find the bug ourselves? I dont know
Bad quality i know but my phone is broken