You are ignorant. If you can't see by now that this problem clearly has to do with EA and Origin's lack of security then hopefully this happens to you so you're forced to understand.
Recently, there has been a wave of people wanting to sell Apex Legends and various other Origin-based game accounts. As a result, they have taken advantage of an exploit in EA and Origin's security to access accounts without a username or password. However, if you have two-factor authentication, you are saved from this disaster. Since the majority of players do not have this security feature, they are vulnerable to such hacks.
Upon being hacked, the hacker will utilize cheats on the account and spend all available currency to raise its value. By cheating, of course, they may raise statistics whether its related to lifetime performance or ranked performance. This will allow the account to be more desirable to the buyer and thus it will sell for more.
Those of us who have had the rude awakening, of trying to log in to our Origin accounts only to see that there is some other scum bag on, have had to go through absolute hell just to have a chance at getting it back. And the worst part is that EA and Origin will not accept responsibility for the issue. By now, they are certainly aware of this pattern and see a huge increase in the number of hacked/hijacked accounts. They are too lazy and too disgustingly apathetic to care for their player-base. All they have cared for is our money. When they start losing money on their games, they may finally start to ask why and thus perhaps see the value in resolving such issues for its community such as TERRIBLE CUSTOMER SUPPORT.
EA will never receive another penny from me. Nor do they deserve another penny from you until they start to fix these issues. Why? Because where is the safety for your investment of time, money, and effort? There is none. This could happen to anyone else the same as it happened to us.