Account hacked and banned

my account was hacked and used to cheat, no my account is banned. I contacted EA to resolve the problem and all they said was yep it was used to cheat, your banned. I did not use my account to cheat IT WAS HACKED. I have spent money on this account, do your research on my account and unban it. I will not purchase or play another EA game until this is resolved. I will tell everyone I game with about the experience I have had with EA and they will follow suit. This is ridiculous that you are going to ban me for something that someone else did, check IP addresses or something, why would I put all the work in to the account and just now start cheating. How many other player do you think have or will have this happen. This is the tactic the cheaters are now using, hijacking others accounts. FIX IT NOW or I’m done with EA for good!