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leeyongjunsgmy's avatar
6 years ago
Solved

Apex legend hacker!

Guy this is an important message, as a player that is quite new to this community, it was the first time I enter this community after my account got banned. So to begin with, I wanna tell that from beginning I am a gamer who own a low end gaming set up, when Apex legend first came out I got frustrated for not being able to play the game with even medium fps and low setting, so I quit for year, then last year December I returned due to my new set up for PC that allow me to play at 144hrtz , so apex begin to be the only game I play throughtout these months. On this year of February, my cousin use my PC when I am away from school, and somehow he gain access to a certain software from YouTube discord group of hacker and use it on his id for apex on my PC, and yes i got banned after he got banned at my PC which you know easy anti cheat do hwid ban where hardware of any software associated PC is banned. This experience had caused me to gain stress every single day to find how to play after the ban by creating another account or online searching how to deal with this hwid ban, after long I still do not have any solutions which I am really loosing hope because I do not interested in playing any other game that appear in console or pc or mobile other than apex, while hoping I can work hard to earn money for new hardware in the future I hope that everyone who is in apex community or gamer , pls do not exploit hack or cheating in game especially online multiplayer game that are competetive such as apex where I learned a lot of value to compete in my life at school through studying, but now since I am gonna be gone might be for years from apex, I hope that everyone can learn to be an honest player that apply the rule in their principle. And I will still stay in this community to see Apex legend update from time to time. Thanks if you read this far to the end, where I think aceu is best player in apex bye.

  • EA_Darko's avatar
    EA_Darko
    6 years ago

    Hey @leeyongjunsgmy the best thing to do is to speak to our Terms of Service team.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

17 Replies

  • Professor_Doggy's avatar
    Professor_Doggy
    6 years ago

    Ever been to court? All day long it’s “it was my cousin’s car” or “that gun belongs to my friend” or “those drugs aren’t mine.” If you are so computer illiterate to have zero security and/or admin settings, you pretty much are begging to get pwned, and in this case it was someone he knew who pwned him.

    Dude, take ownership of your actions. Surround yourself with idiots and you’re just as much to blame as they are. Zero sympathy.

  • @Babbediboopi Yeah, anti-cheat software does detect everything on your computer. Before signing up for whatever the EA application is that you download, they make you agree to have an anti-cheat that goes through all the files on your computer, which is why I was hesitant to install it on my computer. I read the entire agreement. Then again, that was a little less than a year ago, so they may have changed it since then. But yes, they are allowed to look through your computer to see if you have any kind of cheating software on your computer. For the record, I don't believe him or disbelieve him, just the other guy was acting like a narcissist, so I stood up for the (maybe, maybe not) hacker. I have a hard time taking the side of the person who is only capable of thinking about themselves (not saying that you are, no snide remarks here! I actually really liked your response, it looked at the facts instead of "it's not me, so I don't care").