Apex Legends is literally the worst customer service game i have ever encountered. I quit playing this game due to the insane amount of hackers and cheaters. I then decide to play again after many years i buy the battle pass and am instantly banned!!! Worst game ever i want my money back for the battle pass?
Rule #1 - NEVER PAY for a free game.
Rule #2 - NEVER PAY EVER
LOL, what did they ban you for?
Community ManagerHey @8JBRAD3,
If you believe you've been incorrectly banned, you can send a dispute to our Terms of Service team: Get information about your EA Account lock, ban, or suspension.
Thanks,
Could be wrong, but I think he just wants his money back.
How about you fix your game and this won't be a problem.... Just a thought 🤔
I had this happen to an alt account I didn't even play on for a few months and had achieved nothing on but unlocked one legend. I logged on one day to find it banned for cheating. When I tried to dispute the ban I just got bot replies. They refused to provide any additional information or evidence.
I didn't cheat and I wasn't even playing on that account so all I can assume is that it got hacked. If not, then it's really scary to think what kind of criteria they use to determine what constitutes a ban.
All I can say is good luck with your account. Sadly, EA doesn't seem to do anything when you try to dispute a ban. They seem to be good at banning random accounts while actual cheaters are thriving on this game.
Community Manager
