Forum Discussion

6 years ago

Are they ever going to fix enemy footsteps

This is a few weeks ago that they changed the priority of footsteps so the appeared above the sounds but I still have never managed to hear enemy footsteps I have a sound system capable of producing ...

gameplay discussion

EA_Blueberry

Community Admin

6 years ago

@Koochi-Q @Hilshire12

What audio playback device do you have selected once the game is launched? Would you be able to add a DxDiag for us if you're on PC?

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Koochi-Q

6 years ago

@EA_Blueberry Xbox here good sir/madam. Not my playback device (I know you have to use that line and try and find out) cause all other games work fine.

@poom-balthe, you’re in the wrong thread

EA_Blueberry
Community Admin
6 years ago
@Koochi-Q

What audio setting do you have set under your Xbox One settings and what kind of headset do you use? If it's wired, do you use any sort of volume adapter?
- Koochi-Q
  6 years ago
  @EA_Blueberry Turtlebeach Elite 2, wired headset with it’s own amp powered by Dolby Atmos that I purchased from the microsoft store for a bigger soundstage or else I use Shure SE535 but the sound is wasted upon Apex so I hardly use that.
  
  I think bitstream out or stereo uncompressed. Haven’t looked at it for a while since there’s no need to.
  - EA_Blueberry
    Community Admin
    6 years ago
    @Koochi-Q
    
    Do you get the same audio issues without the amp? There is a feature in the Xbox One Settings to change to 5.1 uncompressed, 7.1 uncompressed, Bitstream out, or Stereo uncompressed. (100% sure you are aware of this because you mentioned them)
    
    Be sure to check if the controller is updated for compatibility reasons too. Here is how to do that on Xbox One.
    
    keep us updated and thanks for troubleshooting this with us.
    
    @MassiveVernon
    
    I get that it's frustrating to experience, but that does not add any value this discussion. We will let the team know how players in the forums feel how it's impacting their enjoyment of the game and how important an issue is to be looked into, but this is not happening to 100% of the playerbase. We need to troubleshoot by narrowing down and/or rule out any third party hardware that's resulting in technical issues. Some players are willing to take time to troubleshooting and we're here to do that as well.
    
    A great example is how some Aura lighting was triggering the Easy Anti-Cheat program. Not everyone uses lighting services, but once we find out what's causing it we can relay that over to the development teams so they're aware, which ultimately helps find and implement fixes in a shorter period of time.
    
    Another great example is how FPS was suddenly locked for BF3 in a Windows build. This forum user relayed some valuable information to the community so others that stumble across it can find a workaround fix while it's being investigated.