Ban Likely Due to Automated Misreading of Cross-Region Network Patterns
Dear EA Review Team,
I am writing to formally appeal the ban on my account, which appears to be based on a system misidentification.
The stated reason for the ban has been inconsistent, which suggests an error in the process. As a player located in China, I must use a network accelerator to maintain a stable connection to your servers—a common necessity in my region. It is highly probable that my legitimate network activity was flagged as suspicious by automated systems.
I am a fair-play Gold-rank player and have never engaged in cheating. I believe this ban results from the system failing to account for legitimate cross-regional network patterns.
I respectfully request a technical review of my account activity, with consideration for the connectivity realities faced by players in my region. I am confident that a closer look will confirm my account's compliance.
Thank you for your time and reconsideration.
Sincerely,
Wang
Hello smiledwa,
please read this article and contact EA Support to appeal your ban. We cannot help with ban appeals here in the forum as we don't have access to accounts here.