@E9ine_AC I asked them IP of system logged in and the client used at the time of purchase. Which I never got a reply to, I am sure they much have at least checked once, must have found something, that's why asked me to secure my account first. They are neither accepting nor denying, If my account was hacked.
And I confirmed with my parents if they touched my PC while I was at work, the reply was as I already knew NO, they never touch my PC as there is an another Laptop for them to use if required.
Even if purchases were made from my PC they have logs, they can easily match my HWID and prove me a fraud.
@E9ine_AC the spending was done on my account, that does not imply that I have spend those resources, why do I have to go through all this hassle I have more to loose and I did loose.
If I was the one who did spend those I could have just left it after the conclusion of EA Support.
I was not happy with the conclusion so reached out to community.
Attached final reply from support.
Community Manager
