Cheating Smurf

Hi @demmons12,

Thanks for reaching out. I'm afraid we're not equipped to process cheating reports through the forums, and naming and shaming players on here can lead to harassment so we ask members not to name and shame other gamers on this forum (as a result of this, we've removed the attachment to keep your post within the forum rules, please keep them in mind for again). 

We do have official channels in place to receive reports and route them through to the team looking into them. This EA Help Article goes into that in more detail: "Report players for cheating, abuse, and harassment". The channels differ depending on what platform the cheating taking place on.

Thanks

- EA_Lanna

I was going to do same thing. A hardcheater aimbot Banglore was carrying his friend. He knows he will got banned. What about guy he carrying? Cant send a picture video? Cant report real villian? And they also curse me alot at voice chat when i say im reporting you. Its another deep unfair situation if we ever text ingame f...ff bamm we got banned but all racist and all another level offansive speech accepted in apex and origin platform. HOW COME FAIR?

@ohlookyoudeadnow 

You can report these types of users via the in-game reporting system.

Videos can be shared as long all names are censored out of the video itself, this is to prevent any witch hunting and so forth.

@ohlookyoudeadnow afaik if someone is on a cheating team they all get banned if caught.

@XxColdFangxX 

This is the current position on smurfing afaik from apex hideouts.

"So does this mean I can get banned for doing the “Solo to masters in all legend”?

" No. This is intended for players that abuse the system and create new accounts consistently to farm lower level lobbies. Having one smurf to do a grind like that will not get you banned"

https://mobile.twitter.com/rspn_hideouts/status/1390020385706364929

The question put to Conor was about a ranked challenge. He replied:

"create new accounts consistently to farm lower level lobbies."

To me, it seems to be very specifically about banning farming pub or farming ranked smurfs, who are specifically and persistently wipeing out lower level lobbies for whatever reason. Not ranked challenge smurfs who are passing through.

I used to think all smurfing was bannable, until I saw Hideouts clarification. I don't know why such a distinction was made.

I think they probably are destroying noob lobbies at the beginning, but after a short while they are no longer in noob lobbies. You have to get to level 10 to start ranked, so you have to make some effort to get there quick and would get put on the top lobbies of whatever level you are at, because of that.

How many players actually do a ranked grind to master like that? Not that many I would think.

Idk but there must be a much bigger issue, visible in the data, with a larger number of players creating new accounts on a constant basis, purely to farm noob pub lobbies, constantly ruining those lobbies, probably to ruin the novice experience, much like trolling.

Would they put the effort in to get to level 10 before losing interest and starting afresh?

With the accounts being free, it seems to me to be more of a moral position that has been taken to try and protect genuine new players, as against hacks etc which is imo actual cheating.

Ranked demotion itself creates a smurf issue, where I was recently stomped by a premade previous x2 season master trio in silver III.

Changing an account platform creates the same issue, with no cross progression.

Neither could be considered cheating imo.

Smurfing is frowned on but not a bannable offence unless in very specific circumstances. I have learned its not a simple issue.

If you miss the opportunity to report a cheater in game then report them to "hideouts", with evidence if possible.

https://mobile.twitter.com/RSPN_Hideouts

@OldTreeCreeper
Yea I've heard about this.
This is as you yourself have mentioned in another post, we can't really tell the difference between one smurf or another.
I will very much continue to report anyone I believe is smurfing as it is not fair one bit to the casual player base to be used as target practice.

And there is no reason excuse good enough to make me believe other wise..

We are all fed up with it and have been asking for a long time to get rid of them, yet the devs sit there with their thumbs up their * wondering why player base is declining

@XxColdFangxX yep guilty of repeating myself, but I think it's important to do so when it's brought up. It may lessen the frustration a bit. I don't worry about this any more because I now understand what's going on. 

@XxColdFangxX no it dosnt, as I said I don't think its appropriate, but I don't make the rules and the rules are the same for everyone. Its the same with any game, but once you know the how and why, you can choose to let it go. 

For example: I have a very conservative style of play at times, for a number of reasons, and it is not liked by some of my squaddies, but it does not break any rules and I enjoy my game time.