Contacting EA
I just have a quick question, when I email EA and get a response saying that they “no longer monitor this email” I know that is self explanatory in itself, but my question is how can I get help or some transparency?
Forum Discussion
4 Replies
- @Flyy_Asf Contact them via help.ea
You can contact EA help by:
Create a new case
https://help.ea.com/en/contact-us/
Twitter
https://twitter.com/EAHelp/
Facebook
https://m.facebook.com/EAHelpHub/- @OldTreeCreeper I can't start a case because I got a ban/ suspension.. I can't dispute it because I don't have access to the email address on file due to the hack someone changed it..
if your account has been hacked you need to take appropriate measures to secure your account and associated E-mail account https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
After that you should enable 2 factor ID for additional security and then you will need to contact and EA advisor or the TOS team https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/
Best of luck and Happy Friday.
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