Forum Discussion

4 years ago

Solved

EA account merging

Hi, I would just like to ask if there’s any possible way that Persona merging without loosing any data would become a thing in the future. I used to play apex legends on Xbox and I have two years wor...

gameplay discussion

EA_Lanna
4 years ago
Hi @Pearlgamer17,

I'm not aware of any such developments or whether it will be possible at a future date for persona transfer to not result in a loss of data. It's quite complex but it would be wonderful if such an outcome could ever become possible.

At the moment though, sadly, it's not an outcome that persona transfers can have. There are inherent risks involved with that process to the degree that there are some transfer restrictions in place making it so that in most cases a persona transfer is not an option to avail of.

Please read this EA Help article for more information on what's involved with these transfers: Information about persona transfers. If, after reading, It sounds like you would like to proceed with it to align up your accounts, please get in contact with our support representatives to review, advise and, if the criteria is met, to perform a persona transfer. You can reach them by sending in a Help ticket from help.ea.com/contact-us/

- EA_Lanna

EA_Lanna

Community Manager

4 years ago

Hi @Pearlgamer17,

I'm not aware of any such developments or whether it will be possible at a future date for persona transfer to not result in a loss of data. It's quite complex but it would be wonderful if such an outcome could ever become possible.

At the moment though, sadly, it's not an outcome that persona transfers can have. There are inherent risks involved with that process to the degree that there are some transfer restrictions in place making it so that in most cases a persona transfer is not an option to avail of.

Please read this EA Help article for more information on what's involved with these transfers: Information about persona transfers. If, after reading, It sounds like you would like to proceed with it to align up your accounts, please get in contact with our support representatives to review, advise and, if the criteria is met, to perform a persona transfer. You can reach them by sending in a Help ticket from help.ea.com/contact-us/

- EA_Lanna