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SirWikus's avatar
4 years ago
Solved

EA Ruined My life, mostly.

EA is just like any other Customer Support, it's just I've had the pain of constantly having to use it, which makes me realize that. I mean, they refuse to read anything I send them, and constantly tell me no matter what I say it's not gonna change the fact that my account was perma-banned 6 months ago; have they even took a second out of their schedule to read a single word out of the total of about 10,000 words I've wasted trying to explain stuff to them?

What? You're a veteran? Started playing on March 2019? Rank 190? 1 KDR is bad for a rank 190? 500 hours, wow. No matter what I do they say the same thing, I can't do a single thing to try and get my account back, since I can't say anything that makes reasonable sense since that doesn't "matter". --> Eventually an actual person logged on when I was using live chat; and told me straight to my face "It doesn't matter if you have 1 KDR as a rank 190". Keep in mind I'm trying my hardest to not swear and be respectful, I still want to have a chance getting my account back.


EA ruined my goddamn life, not because of their idiot Customer Support (partly), but mainly because they buried this dumb game into my head and I can't help but think of it. You know what happened just an hour ago? I cried, I balled my eyes out after watching 1 clip.

Apex made me cry because of how nostalgic it was.

  • Hey @SirWikus when posting on AHQ please do so in a polite and constructive manner.

    If our TOS team has repeatedly denied your appeals then there is nothing that anyone can do to change this.

    Darko

2 Replies

  • @SirWikus The unfornate thing is that no one on AHQ can help you with your banned account. That's up with the help.ea staff, which seems like it didn't pan out.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @SirWikus when posting on AHQ please do so in a polite and constructive manner.

    If our TOS team has repeatedly denied your appeals then there is nothing that anyone can do to change this.

    Darko

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