Banning a person for intentional Toxicity is fine. But in both of our situation, we were playing casually and having fun but a toxic guy screaming at his Microphone disrupting your gameplay experience, causing you to be distracted and mad.. At the end he got away being a toxic player and we got Ban for replying to him. EA has a team of people monitoring these dispute they should at least read through or dispute message and try to understand the situation and give out a proper punishment.
If they proceed to decline my dispute for the account Ban. It just show that EA actually encourage and supports player to just be toxic through voice chat.
Yeap, like no effort given on their reply to debate on what really happen and just based on a report and the chatlog, if it stated both side got the warning letter at least it feel reasonable.
Just got another Decline from EA for the Dispute of Ban. I don't know what's the point them having a dispute when they didn't do anything and kept replying me like an AI ...
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