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As you are now aware we here on the forum cannot assist with account issues, that is the sole province of the ToS team.
Also the ToS team does not discriminate nor are they useless.
I do understand that another person was rude and or behaved badly to you (and that is not nice, nobody should have to suffer that) but behaving badly towards them is also not right, as we all know two wrongs do not make a right.
I know that this is not the answer you are seeking but maybe there is something to learn from this.
In the future if you get back to gaming here on EA and Apex just ignore people that act that way, mute them and report them do not let them bait you and do not stoop to their level, as this can be reported on by them.
Wishing you the best of luck.
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