I don't agree with the TOS Enforcement policy of EA in general.
A lot of the suspensions are vastly exaggerated. A punishment is supposed to teach people, not to remove them from the game entirely. And these suspensions can be done better by suspending them from the chat. A simple move with better results. You keep a customer who isn't going to annoy people. And people who disrupt the gameplay seemingly remain in the game regardless of severity. So a direct influence on my game experience yields less punishment than harmless words.
GG
Community ManagerCommunity Manager
