Feedback on Platform Transition and Locked Apex Purchases

I am posting this as feedback, not as a support request. I am a long term Apex Legends player who recently transitioned from PlayStation to Xbox. All of my Apex progression and Apex Coins were earned on PlayStation and are tied to that platform. After the transition, I learned there is no supported way to consolidate progression or acknowledge purchases when moving platforms. EA Help was professional and empathetic, but confirmed there are no options for account consolidation or goodwill support in these cases. I understand the technical and policy limitations. However, I wanted to share how discouraging this feels for players who have invested time and money and then change consoles. Even limited goodwill options or clearer upfront messaging around platform locked purchases would greatly improve the player experience. I am sharing this in hopes it can be considered as feedback for future policy or quality of life improvements. Thank you for reading.