Forum Discussion

5 years ago

game crash and suspension

I just tried to start the game after 1 update but it instantly crashed and was super laggy. But for this crash i got a 10min suspension because i tried ranked. Can you pls fix this error, so i can en...

gameplay discussion

EA_Aljo

Community Manager

5 years ago

@UEC_Mastian

That's good it's not often. What system are you playing on?

UEC_Mastian

5 years ago

@EA_Aljo Windows

EA_Aljo
Community Manager
5 years ago
@UEC_Mastian

It would be a good idea to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. If you keep disconnecting, let us know and we can do some further troubleshooting.
- UEC_Mastian
  5 years ago
  @EA_Aljo Okay thank you
  - EA_Aljo
    Community Manager
    5 years ago
    @UEC_Mastian
    
    You're very welcome. Good luck!