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Hey there @KugatsuAres,
Account issues should be dealt with by the TOS team, users cannot help with these kinds of matters here on the forums.
If you've already been rejected multiple of times then the action will most likely be permanent.
I've already replied to your post on Reddit, let's continue there as we might be able to find out what specifically caused this.
- 3 years ago
They said there were three opportunities to investigate, and I have been denied since the second time and kept getting the same response, I had no chance to explain at all.
Yes, I saw your reply on Reddit, I answered you there- XHelperZ3 years agoHero+
As you mentioned in your thread, you made use of the chargeback system.
According to the TOS, chargebacks are not allowed, thus you were in violation of the TOS.
With the information we have, it seems like the action taken against your account was rightful, therefore I personally don't see any reason for the TOS staff to overturn the actions taken.
- 3 years ago
I didn't say I applied for a refund, I said my bank account was indeed debited, maybe I used the wrong word and you misunderstood me, I'm sorry for that, because English is not my main language.
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