I didn't receive a gift from my friend

I need help about EA sending a friend's gift to PSN

ID:BEINIMADESI

E-mail:[edit: email address removed]

Lost items： 1.HACK FROST BUNDLE2.DASHER BUNDLE3.BRUDDA BEAR BUNDLE

  I didn't receive a gift from my friend, I now know why, the receiving end of the gift is on PSN. My friend gave me a gift on the PC, and it was also given to me on the PC. That day my friend and I were playing on the PC, he said to give me a gift, and then he only had one friend online, that is me on the PC, I think EA shuold  check my account online history, I don‘’t know how EA sent the gift to PSN, I‘’m pretty sure it‘’s not my problem

  Why not my problem？

  The problem was that the gift-giving system could only be given to friends who were online, and my friend and I both on a PC，my PSN was not online at the time，And I haven't been on PSN for almost a year.

  Appreciate for any possible help