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allenbcbcbc's avatar
allenbcbcbc
Seasoned Newcomer
6 months ago
Solved

My account was blocked after it was hacked.

Dear forum administrator, my account has been banned after being stolen by hackers. I was so frustrated that I was able to get my account back using the email address I used when I created it, but I ...
  • EA_Lanna's avatar
    6 months ago

    Hi allenbcbcbc

    So sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can take a look into it for you. Please get back in touch with them for help with this. These links will share more information

    A wee heads up also, I've needed to edit your post, just to help protect your information. The EA Forums are visible to everyone with internet. It's best to keep your personal information, like your email address, private by not sharing it in public spaces. Not all readers will be well-intentioned and may use the information they find to hack/compromise accounts, so it's important to be safe and aware when posting online. I'd recommend reading our Security Newsletters (stored here) which help raise awareness and pro-tips so you can stay safe and have fun gaming.

    - EA_Lanna

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