Forum Discussion

Zerox50h's avatar
Zerox50h
7 years ago
Solved

Please EA/Respawn fix POPCNT error

Dear EA/Respawn I am writting this email because of an error when i try to run the game "your cpu does not have POPCNT!". Yes i know what is POPCNT and my CPU is old for it because its Intel Core 2...
gameplay discussion
  • EA_Barry's avatar
    EA_Barry
    7 years ago

    @Zerox50h 

    This game requires the POPCNT CPU feature and the minimum requirements reflect that need.

    MINIMUM REQUIREMENTS:
    OS: 64-bit Windows 7
    Processor (AMD): AMD FX 4350 or Equivalent
    Processor (Intel): Intel Core i3 6300 or Equivalent
    Memory: 6GB - DDR3 @1333 RAM
    Graphics card (AMD): AMD Radeon™ HD 7730
    Graphics card (NVIDIA): NVIDIA GeForce® GT 640
    DirectX: 11 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 22GB 

    Thanks.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@Zerox50h 

This game requires the POPCNT CPU feature and the minimum requirements reflect that need.

MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7
Processor (AMD): AMD FX 4350 or Equivalent
Processor (Intel): Intel Core i3 6300 or Equivalent
Memory: 6GB - DDR3 @1333 RAM
Graphics card (AMD): AMD Radeon™ HD 7730
Graphics card (NVIDIA): NVIDIA GeForce® GT 640
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 22GB 

Thanks.

NoSimpsAllowed's avatar
NoSimpsAllowed
7 years ago

@EA_Barry 

Hi Barry, as an EA community manager You would obviously be aware of the EA game Anthem.  As such we know EA has addressed this POPCNT issue and patched that game.  So what people are merely asking is why would your company address and fix this issue on one game (Anthem) and not another game (Apex Legends)?  The minimum requirements for Anthem are:  Intel Core i5 3570 or AMD FX-6350    https://www.ea.com/games/anthem/buy/pc-system-requirements

However, since the POPCNT issue was fixed on Anthem many CPU's which do NOT meet the minimum requirement still can launch and successfully play the game.

So the simple question based on the information above is "Why" has Anthem been patched and Apex Legends has not for the same issue?    Why can Anthem be played on "below" minimum requirement CPU's but Apex Legends can not?