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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Re: Abandon Penalty For Wifi Crash

Hi there, @Mr-OP-Born.

If you're frequently disconnecting, chances are good that's due to being on a wireless connection. Can you switch to a wired or is your router too far away?

5 Replies

  • That shouldn't be the solution to getting an unfair ban. My friend just had this happen to him 20 mins ago. We were in a call and on Apex(Ranked) and his wifi quits I minute into the game and when he got back on, it just gave him an Abandonment Penalty. He was still alive in game and it didn't let him reconnect or anything, just gave him a Abandon Penalty...

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @hoholliday 

    I definitely understand the frustration, but the game can't tell if you purposely disconnect from the internet to avoid the penalty. The best I can advise is to move to a wired connection where the stability is far greater.

  • Myeero's avatar
    Myeero
    Newcomer
    5 years ago

    I just had it with a stable internet connection, this is a bug that they should fix.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @-BIaxk- 

    Are you saying you're on a wired connection and still disconnecting? If so, we should go through some troubleshooting. What system are you playing on?

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