Re: Why does someone's heirloom shards go away if they haven't spend it yet?
Here is the proof. The person didn't have a phone but his name is FootToeNeck on xbox. I just need ea's email to send it to them and contact them.
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Foottoeneck2*
@RuPpErTstong32Are any of the heirlooms marked as claimed (Including the Bloodhound skin)? I got my first set of shards during the beginning half of Season 12, and I just got Valkyrie's heirloom with them. So, they shouldn't of had just disappear.
- @RuPpErTstong32 Go to this link: https://help.ea.com/en/contact-us/?product=apex-legends&platform=xbsx&category=report-a-bug&issue=report-bug
This is the contact EA link. Where it asks you to select a game, type in or select apex legends. When it asks your platform, select it from the options it shows you. Then it will ask you to select a topic (it will give you a list). Then it will ask for you to select the issue. You can then continue by selecting the button Select contact options. Happy gaming! Nothing is claimed, i have proof this is not me i got the wraith heirloom. The picture is him making sure that his is fully gone and this is the proof he don't have the skin either.
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