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kulfet2025's avatar
kulfet2025
Newcomer
22 hours ago

shadow ban?

Hello.I tried using 3rd party program and got banned at my first game at 20th december.It's been two weeks since and still got banned when I create a new account to play without using any software.I'm clean now,when can I continue to play?

2 Replies

  • kulfet2025's avatar
    kulfet2025
    Newcomer
    18 hours ago

    so why can't I open a second account and play?I won't appeal since i used 3rd party program and I'm aware that it is restricted.

  • kulfet2025 wrote:

    I tried using 3rd party program and got banned at my first game at 20th december.

    kulfet2025​ Well, that would make sense as using things like that can lead to a ban, (in which case you would need to appeal the ban with the EA TOS Team):

    kulfet2025 wrote:

    It's been two weeks since and still got banned when I create a new account to play without using any software.

    This would be due to having an active ban on another account, (which playing on another account while having a banned account is seen as "ban-evading", and that does makes it much harder to appeal the first account's ban).

    kulfet2025 wrote:

    I'm clean now,when can I continue to play?

    You won't be able to unless you are able to appeal the ban on all your accounts.

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