Forum Discussion

4 years ago

Solved

Support will not refund Apex Coins

Hey there, I am creating this post because I am frankly shocked at the awful customer support service EA has provided. I am not sure where-else but here to go to get my issue resolved without taking...

gameplay discussion

Underscore_Reis
4 years ago
Update to this post - I contacted the EA help twitter and they resolved the issue in 4 simple messages. Unbelievable.
For future reference - just use the EA Help twitter account.

Underscore_Reis

4 years ago

Update to this post - I contacted the EA help twitter and they resolved the issue in 4 simple messages. Unbelievable.

For future reference - just use the EA Help twitter account.

EA_David

Community Admin

4 years ago

Thanks for the update, and I'm sorry you had such a rough time around this.

We'll take a look at what went wrong here and try to prevent it happening in future.