Forum Discussion

qimengqimeng's avatar
qimengqimeng
Seasoned Newcomer
20 days ago
Solved

There are no cases after sending emails in eahelp

Why did I send the email No cases were found in the case
  • EA_Aljo's avatar
    EA_Aljo
    19 days ago

    Hi there. Try signing out of the help site. Then, see if you can submit another case without being signed in. You should be able to do this. Let me know if you have some trouble with it. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
19 days ago

Hi there. Try signing out of the help site. Then, see if you can submit another case without being signed in. You should be able to do this. Let me know if you have some trouble with it. Thanks!

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