This is the first time I've encountered being hacked.
- 4 years ago
@FforREESPECTMake an appeal if you want to get unbanned over at help.ea, and put a 2-step verification on your email, origin, and steam.
From my understanding, what's been happening to people is that their password gets cracked, they visited a site that logged the password, opened emails they shouldn't, had a weak password, was signed in on a public PC, etc.
I would still put a two step verification on your accounts. Also if you downloaded anything you don't know or really trust, uninstall it and run a virus scan, it's possible something on your PC let them get the password. (Basically if you download the wrong thing, you could end up with a Trojan, virus, etc. Which could do things like log keystrokes, spam ads (usually the ones for 18+), play annoying audio, etc. If you notice anything off with your PC, this could be it, even if you don't play a game that got affected.
Typically inactive and highly progressed accounts are most saught after by people who are wishing to breach them. Inactive means a free for all, and that they literally can't be stopped by the account owner, as the owner stopped playing, while hacking into a highly progressed account can allow them to simply sell it, which isn't allowed by the TOS, or ruin the player's credibility, assuming they're a streamer or a pro.
Essentially:
1) Contact EA
2) 2-Step your accounts
3) Run scans on your PC (which I usually do, just to be on the safe side)
EA should also be able to see suspicious account activity, such as where you logged in from, and you can see that on your EA account page, which should be here: https://myaccount.ea.com/cp-ui/aboutme/index once you're there, click "security", and scroll down, you should see what platform signed in and from where. My page shows a bunch of browser logins (Here on AHQ), origin and steam).