Account Banned for NO REASON
Hello everyone! I just want to share my experience regarding this Issue. I am also a victim of false ban by EA / Respawn. I believe that I was falsely reported / banned by EA. I am Innocent and a...
Forum Discussion
Ill be a bit silly and post the customary link, even if it seems like you know about it just to be sure: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
But I just notice there are a lot of people getting banned for toxic behavior that thinks its because of cheating. In that link I'm pretty sure you can check your ban history as-well.
If its hacking you should try research your contact log, did you remember to enable 2FA or just using username password, in general the later is a guarantee for 3rd party being able to gain control over your account if they really want to.
I noticed a bit of a trend watching some streamers that many of them more or less auto report people they die to as aimbotters even if they legit players who just outplayed them, and when this is gaining traction in the streaming community im pretty sure normal people do the same. I dont know how this pans out when it comes to bans but I cant imagine its very helpful to find the actual hackers and cheaters.
My general advice is dont jump to the tos team, make sure you got the correct proof first so you dont spend your chances and get "muted"
Actually this is my 3rd time sending them my appeal. Sir, Hackers would probably forget this. like sweep this under the rug and create a new account to cheat again. People that are insisting like myself and others that they are not hacking and they're been banned / false positive hacking should be looked at. EA should consider us or look into our cases efficiently. They just send us automated e-mail. I'm sorry but I'm so stressed by being accused of hacking. I dont even know what I did. so I am asking for reason why did they just ban me. I hope they will fix my issue. Still patiently waiting.
I am sorry to hear what has happened to you.
It looks like your account may have been hacked and the hacker cheated on your account from what you describe.
You should contact and advisor via EA help in order to get your account back under your full control.
To be on the safe side after you have your account back enable to factor ID for your account and related e-mail along with changing passwords.
You should also try to have the advisor submit a ticket or provide you with info regarding their assistance so that you can submit a ticket with the ToS to attempt to get the ban lifted.
I hope all goes well for you and that my suggestions help you out.
- @Asmodeus566 I sent them an e-mail twice already regarding my situation. They just say "Due to this violation, we will not remove the sanction that was applied to your account" I wish they review my account precise and accurate. I already send again an e-mail to them. I am 100% sure that I am not hacking. I also want them to tell me what did I do wrong in-game so I could know. I am very confused now and don't know what to do. That's my one and only account.
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