Forum Discussion

xlegendslayer's avatar
3 days ago

Anti Cheat and TOS team are terrible

I was falsely banned almost a week ago for “cheating” due to a faulty anti cheat. I am a 100% legit player and honestly mediocre at best. I have appealed 3 times now and i get met with the same responses, “We have confirmed that your account was involved in cheating” or “we again found that we actioned your account correctly after it was found to have violated our User Agreement”. I have spent around 1000 dollars on apex and i can no longer use anything ive earned and bought i have put in countless hours for nothing.  The worst part about it is that there is nobody to talk to about this issue because EA is too lazy to have a customer support line… The TOS team is no help because 1 i never received an email telling me why i was banned, 2 i still have no clear answer why i was banned, and 3 there is nobody that actually reviews ban appeals because its all automated by a system. Is there anybody in this community or that works for EA that can help me?