10 months ago
Apex ban
I need to speak to a developer or someone real in support staff as my account was wrongfully banned on October 25, 2024. I have over 5000 hours on the game, 20+ heirlooms, and had spent a few hundred...
Unfortunately the EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.
All the available information relating to your ban would have been communicated to you via the email associated with your EA account.
You can also check out your ban history here, but please note not all bans may appear here:
https://help.ea.com/en/my-ban-history/
If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
It is my understanding that you can appeal a ban a number of times, up to 3. But it sounds like you have already done that so the ban would be permanent.
Did you forget to turn off wall hacks or aimbot when switching back to your main account? 😂
I keed, I keed.
A few hundred Dollars spent on the game and you have 20+ heirlooms.. how did you manage that ?