Forum Discussion
EA_Blueberry
Community Manager
6 years agoSorry to hear about the trouble you're having. If your redemption code is not working double-check the redemption steps on the back of the card.
If the code is still not working, please contact the following Support teams below for assistance in getting that code to work:
Code redemption help for Xbox
https://support.xbox.com/en-US/contact-us
Code redemption help for PlayStation
https://support.playstation.com
Code redemption for Origin/PC users
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