Re: EA Help Support has lead to multiple accounts being stolen.

Between October 18 and October 20 2025 my EA account was hacked I contacted EA Support and they helped me recover it on October 20 The next day October 21 I discovered my Apex Legends account was permanently banned for violating the User Agreement During the same period the hacker also accessed my PUBG account and played several matches with 18 kills 2000 damage 6 wins in a row and a 6 KD stats I have never reached PUBG was not even installed on my PC at the time When I contacted PUBG Support they confirmed my account was hacked removed the ban and restored my lost items because the hacker had salvaged many of my weapon skins This clearly shows it was the same hacker across both games I have never cheated or used third party software It feels wrong to lose my Apex account for something that happened while it was out of my control I already appealed through EA Help but received only automated responses saying the action was correct I am asking EA and Respawn to please review my case again The timeline and evidence clearly show the ban was caused by the hacker not me .  http://www.youtube.com/watch?v=QawHl1H9NLQ go watch BirnoOCE youteube video