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I only have the power cord and the hdmi cord so I assume it’s a wireless
Are you too far from the router to use a wire?
- 5 years ago
Yes
- EA_Aljo5 years ago
Community Manager
That's probably the issue then. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening the ports for Apex. They are listed here.
You also may want to try researching powerline adaptors. Those have been a really good solution for many that are too far from the router for a wired connection.
- 5 years ago
Makes sense thanks
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