Arbitrary Ban/Suspension policy [APEX]
Well, it happened. I got banned for calling someone a ret*d. I guess that's not nice, but that's what you get, when you talk nonsense on chat and accuse everyone of doing everything wrong and being delusional. I was actually quite factual even though the language might not be kindergarten appropriate. Now my 100+$ account is suspended for 7 days and I am threatened that it will be banned if anything ever happens again. Or in the next time? Or for eternity? What scope am I looking at for having to put my teammates in bubble wrap?
This is totally arbitrary! Am I not allowed to have conflicts with my teammates? Since when does EA care for community toxicity? I have been playing this game since season 1 and it has always been a toxic mess. Chat harassment, voice chat harassment. All usual. Some time you just give up and shoot back, and all of a sudden, EA seems to care about some wording. What wording? Is "ret*d" not okay, but insane is? Or calling someone drunk? This is some serious nonsense. Are we basing this on the offense potential? Then you can not say anything to anyone. I get that you don't use racist and homophobic or sexist language, but this is going too far.
The Chat is useless 99% of the time anyway, and you have to mute it every game manually, and that is a unnecessary hassle that you sometimes forget. And if you got flamed for 2 hours you just shoot back.
Either you give me an option to block all language communication by default, or you let the internet be the internet. I don't want to talk to people in MP games anyway, it has always been a flame fest and will always be. So just put an option in that I can only ping and get pings. You seriously don't need any more in the game.
Any way, my point is. EA will not see another cent from me, period. And if there was a way to get my money back, I would do it. But EA being EA, cash grabbing is okay, but actual community interaction is impossible.
Have a nice day,
not a customer any more ever