Re: What to do if your Apex Legends account got banned or suspended

My account has been wrongfully banned. I told customer support that my account was hacked, which led to the ban for cheating, and asked them to check my login IP. However, every reply I received from their support email was just rigid automated responses claiming that I violated the user agreement. But the key point of my ban is that it was caused by my account being hacked, isn’t it?