How to get Unbanned in Origins if you got hacked
For banned users you need evidence of your account being hacked, follow these steps.
- Open Origin click origin top left
- EA help & billing
- Your EA data
- Request a download ( once file is ready download it), this could take an hour or so.
- Open the downloaded .json file with notepad
- Scroll all the way down to the bottom and find all your login information , there you will see if there were failed and successful attempts etc
Use the above information when opening a support ticket with EA as proof.
Hopefully this information would prevent future 'banned for no reason' threads as users can now read this and use it to create a case with EA and not try to get help/abuse in the forums.
Good Luck.
