Forum Discussion

Criptic-Kun's avatar
4 years ago
Solved

Banned on Apex Legends

Just yesterday morning I was banned with no reason given or anything on my ban history. I am unable to play Apex online and have contacted EA help numerous times now and each time I get an automated ...
  • EA_Darko's avatar
    4 years ago

    Hey @Criptic-Kun  you will need to speak with our TOS team in relation to any ban.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact usat the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko