Forum Discussion

Not applicable

2 years ago

Can’t find a ranked match in OCE

For whatever reason, I cannot find a match in ranked. I am silver 3 as per the new ranked split but can never even find more than 10 players in the queue. I generally play as a duo and my duo has no...

discussion

EA_cuervo

Community Manager

2 years ago

Hi @Wicckm,

Just checking if you're still unable to play ranked games.

Have you tried selecting a different server region just to test and see if you can find a match?

Thanks.

Wicckm
Not applicable
2 years ago
Two weeks later and I still cannot find a ranked match. I am able to find matches on the Singapore servers but cannot on the Sydney servers.
I even went to the trouble of creating a new account and levelling it up to 20 and can’t find a ranked match on that account either.

I’m really not sure what else to try, I’ve tried deleting cache on steam, deleting and reinstalling, downloaded on the EA app rather then steam and created a new account but nothing seems to be working.
I have spoken to EA help 10+ times and they have assured me there is no ban and there is nothing they can do on their end.
- hayhor
  Hero (Retired)
  2 years ago
  @Wicckm Nevermind I see you said steam so there's no crossplay option.
  What time of day do you play? If you get games on other servers it's likely not an account thing.
  - Wicckm
    Not applicable
    2 years ago
    I generally play when I finish work, any time between 5pm-9pm and also on weekends at all different times.
    The servers are definitely populated as my duo has no issues finding matches when he queues solo but as soon as he tries to party up with me on either my main account and new account, we never find matches.