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Can't contact EA Support
For some reason i cant create any more Support Cases on help.ea.com. My account was stolen, then i got Ban in Apex legends. i contacted EA support for help. they deactivated my account, then i co...
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I have and I have gotten the same cookie cutter answer there auto reply gives me I feel they never even looked I to the situation and just banned my account because that's what they were doing to everyone didn't even both just banned
EA_Jason
EA SPORTS FC™ Team
EA SPORTS FC™ Team@Bimbkin420 All disputes are investigated and unfortunately it's not possible for them to give you a more detailed/personalised answer ☹️
The only advice that I can give you is to provide as much information as you possible can to our ToS team.
Dit you manage to get your account back and set up additional security?
The only advice that I can give you is to provide as much information as you possible can to our ToS team.
Dit you manage to get your account back and set up additional security?
- @EA_Jason hi bro. can you help me to provide more information to TOS team to help them re-evaluate how bad my malicious behavior is? I don't have any malicious intentions and I'm not targeting anyone. The team is all my friends. I'm a black people and I live in China. But I'm just trying to get a 30 minute ban on sending messages so I can go offline and sleep. Stupid But it was identified as a serious malicious incident. It's not fair. And the game didn't tell me that this would get me banned instead of just banned. They thought I was attacking someone. I am wronged.
- @EA_Jason They gave me a bad behavior ban and treated me like I was a cheating player. It's so weird.
- @EA_Jason Friends who were playing with me at the time could speak for me to prove that they were not harmed by "malicious behavior"
- @EA_Jason If you can get them to talk to me more. I'll slowly provide more details to justify the bad behavior bans being pointless and wrong. I'm not insulting anyone.
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