Hey folks.
The connectivity issues that were happening earlier should be resolved now. Thanks again for being patient with us while it was under investigation.
/Kent
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? GSO_WRATHSIN_24
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. I was on the main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to get into a match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 4 to 5 matches
When did this happen? (dd.mm.yy hh:mm) May 19 2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I keep tryin to get into a game and it says it can't connect to server test my internet I've tested my internet its fine I can log in and play call of duty or any other online game perfectly fine apex says it cant connect to sever. Then when I do get in I'm sitting in the lobby match making for 30 to 40 mins when the game isnt looking for a match yet says match making
What should be happening instead? I should be in a game
Steps: How can we find the bug ourselves? Find out what's wrong with yall severs and why it keep saying it's our internet when ots yall game * up
Please fix pathfinder yall destroyed my main hes completely useless
If u figure something out lmk cause its pretty ridiculous
Community Manager
