Forum Discussion

Lampwrecker2

3 years ago

Solved

Control hackers

Can't even report these hackers because we res to fast. It's crazy aim bot wall hacks. It's a free for all.

discussion

BigMacAttack8u
3 years ago
@Lampwrecker2 You can report them after the match has ended if you stay on the summery screen. You can also report much later them by using EA help. Hope this helps 🙂

EA_Barry

Community Manager

3 years ago

@Lampwrecker2

If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Thanks.

anab0lix

3 years ago

@EA_BarryYou don't ban cheaters though. I reported somebody (my only report ever), for having infinite ammo and aimbot. Dropped a 50bomb and cleared the entire server out but 3 players (in control). Dude wasn't banned, I have the email confirmation. EA doesn't care about the community, so stop sitting here acting like you do. If you can't handle the truth and want to continue with these 100% ridiculous generic responses, just ban me in the process.

If you can handle the truth, how about you be honest and admit the only thing EA cares about is money. Just say it. Say it already.

Xubunnytwo
3 years ago
@anab0lix the process of banning any player takes time. It will never happen during the match or even immediately after. Barry up there is responding to this topic the way he is told by the forum rules. He isn't the enemy. Between EAC and players reporting them, they have to follow protocols to ensure trolls and griefers don't disrupt the game.
- LaughingSharko
  3 years ago
  @Xubunnytwo They said they have the email confirmation, though. This has happened to me before as well. You receive an email saying that the team reviewed the report and didn't take any action against the account.
  
  In my case, it came after someone called me from A to Z in curse words on voice chat. I reported, but apparently they don't have the technology to review voice chat logs at this time, according to the message I received at least.
- matzesingt
  3 years ago
  @XubunnytwoI agree that Barry is not the right person to complain to.
  
  But the game is a cheater haven and that is the reality, I play currently in top2% of ranked arena and it’s easily every second person using some form of cheat… if I were to report every cheater, I would be busy more with reporting than actually playing… solving the cheaterproblem is on the anticheat team and not the players…and when they don’t even monitor the topend of playerbase then it’s clear they don’t care.
  
  It’s mainly their job to handle the problem and not ours, I am a costumer and not an employee
  and ea doesn’t really have a good costumer service 😉