Forum Discussion

5 years ago

Country "Kosovo" is missing in Payment Section.

I'm going to include a few screenshots of the payment I've tried to process, I can't get it to work because Kosovo isn't listed in the Countries/Region list. Wanted to buy the battle pass, is it p...

discussion

DarthValtrex

Hero (Retired)

5 years ago

@htexx Welcome to the forum. First can you please remove the screen shots from the post? If you click the three dots at the top right you'll be able to edit the post and remove the screen shots.They contain transaction numbers and other personal information that should not be posted publicly (the world can see this).

From there, you need to contact EA customer support and see if they can help you process the transaction. You can do that at the following link. https://help.ea.com/en/contact-us/

htexx

5 years ago

I was basing my post on this thread right here.

https://answers.ea.com/t5/General-Discussion/The-Country-quot-Myanmar-quot-is-missing-in-Payment-section/td-p/6656745

He provided screenshots of his recent transactions and why he couldn't process his payment (Myanmar not included in the Country/Region list), which is why I included it here.

If it's a problem, I will contact EA support, doubt they will help me process the payment though, they need to add Kosovo to the Countries/Region list for it to work.

DarthValtrex
Hero (Retired)
5 years ago
@htexxTry contacting Customer Support, if they can't process the payment for you. They will be able to inform their supervisors and elevate the need for a Kosovo payment option. It's really the fastest way to get the problem solved. So you can make some in game purchases.

If you need a way around it is there anyway you could purchase gift cards that you can redeem? Especially if you're on PS4 or Xbox, I'd think a gift card would be a fairly quick way to get some in game currency and circumvent the issue you're having?