6 years ago
Directional audio
This game has horrible audio in general but its particularly bad with directional. Like when someone is walking around you you have no idea if they are above, below, left right or anything.. Its jus...
Randomly missing sounds has been a problem in Apex from the start, but 1) it's not consistent and pretty rare, 2) it has nothing to do with this topic about positioning of sounds. If OP can't tell direction of sounds even remotely correctly then that's definitely a problem on his end, since I have no problem telling at least general direction of sounds, even if it's not as precise as in PubG (but that one has it's own set of different problems).
Using 7.1 simulation can completely mask sound directionality. Using sound compression significantly hinders ability to tell distance from loudness. Those 2 options should always be turned off for BR games. Just a couple of potential errors on user side (apart from the obvious already mentioned terrible headhpone problem).
P.S. I use HyperX Cloud II's, which are really pretty bad headphones in terms of sound quality and the sound stage is not great, but still work well enough for sound positioning. They also have "7.1" option - tried that once - that was a horrible experience I don't want to even think about XD.
P.P.S. As weird as it sounds, I know some headphones are not even Stereo, but mono. Obviously telling sound direction on such headphones would be physically impossible. I guess there are windows setting that could also turn the output to mono and maybe broken headphones may (I dunno) fail to produce stereo output. If turning around near a constant sound makes absolutely no difference at all - a mono output may be the most likely source of problem.
The team is aware of directional audio sound issues and it's being tracked on the Trello board.
Via Microsoft on Window update - KB4515384 (OS Build 18362.356)
"Microsoft has received reports that audio in certain games is quieter or different than expected after installing this update. At the request of some of our audio partners, we implemented a compatibility change that enabled certain games to query support and render multi-channel audio. Due to customer feedback, we are reverting this change as some games and some devices are not rendering multi-channel audio as expected. This may result in games sounding different than customers are used to and may have missing channels."
Workaround
To mitigate the issue, open settings in the impacted game and disable multi-channel audio, if this option is available. You can also search in the Windows Control Panel for third-party audio device control panels and disable Multi-channel audio or Virtual Surround Sound, if these options are available.
We are working on a resolution and estimate a solution will be available in late September.
Link
https://support.microsoft.com/en-us/help/4515384/windows-10-update-kb4515384