Solved
EA banned my account for a failed transaction
I bought 4000 APEX coins through origin via my own PayPal. Money left my debit card as soon as I receive the 4000 coins. On the following day, I found my account got banned. I checked my email and fo...
You will need to speak to our Terms of Service team @WANG_ZAI.
If our team has denied multiple appeals then there is nothing anyone can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
