EA Scams me and Support won't help

I bought the S26 Battle Pass through the EA Store 4-5 days ago. I never received it and contacted them after a day and was told to wait 1-2 more days. After waiting and not receiving what I paid for I decided to contact EA Support again. For the first time in this lifetime one of the advisors was actually helpful and manually added the battle pass to my account.

Now here's the problem. It doesn't work. It says it's unlocked yet I can't use the rewards because they appear as locked (pictures below). I've then contacted them twice about this. Both times they pretty much said the exact same thing.  "yeah, we reported it as a bug" "we can't do anything about it". I've already accepted my fate and I know that I won't be getting anything.

Pretty much just scammed me out of $9.99 and made me waste countless of hours in wait lines just to talk to someone who doesn't care and thinks it's funny to play with people's money. What a horrible experience. I was even told to post here, but for what?

Pictures are below if anyone wants to see. As you can see the everything in the battle pass is unlocked yet I can't use it. Fair warning to anyone trying to buy things through the EA Store. Don't do it. Just don't.