EA Seal my account by mistake
My account was blocked. Interestingly, I wasn't playing APEX at all during that time. I reported it to the customer service department on the same day. Do you know how they did it? The results came out in less than 24 hours. They were very convinced that I used the plug-in. Can you believe that they banned me from my account after playing Apex for half a month and less than 3 hours? ? ? ? ? ? ? You know what's the most interesting thing? I've been managing this account for a year, recharging a large sum of money, and it will be promoted in the summer of July. I just bought an heirloom. It didn't take long to play. I haven't played apex for half a month because of COVID-19. I just played for less than 3 hours. They banned my game account permanently. ! ! ! ! ! ! ! ! ! ! ! ! ! I want to ask everyone.：Will you use your account with a lot of money to use the plug-in?Will you open the account that takes a lot of time to operate?I have a friend in America.He was banned on the same day as me.However, his account was unsealed，Mine doesn't.I want to ask！EA, are you engaging in racial discrimination? ?Just because I am from China, should my account be judged as using plug-in?Just because my friend is in America.He didn't use the plug-in?Aren't you engaging in racial discrimination?I am very angry.I am very, very, very angry！！！！！！！Why should I be treated unfairly?Just because I am a China player! ! No matter how much sweat and money I put into my account，You can block my account at will.I believe I'm not the only player who was mistakenly blocked by them.Many people have the same experience as me.A lot of plug-ins in the game，EA will not ban them.However, ordinary players will be banned.When you find their customer service，Reflect what happened to you，Although their manual customer service attitude is very good，but Then they will send you an email with great confidence.Tell you We believe that you use plug-ins.You don't have to try to make excuses.What we said is right.How?Are you so confident in your test?Although I don't have live playback，But my audience witnessed every communication I had with you.You guys are really ridiculous.My audience and I won't play apex again.Because we know The next victim will be among us.
You will need to speak to our Terms of Service team in relation to any ban @qingyoudu2001
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
